Cancellation Policy

Safety is our utmost priority. Our excursions will run rain or shine as long as the conditions are safe.

 

If we need to cancel: Although we rarely cancel trips, we reserve the right to cancel a trip for any reason whatsoever.  This includes too few participants, logistical problems, or circumstances which make the operation of the trip inadvisable.  Cancellations are at the discretion of BE.  If, for any reason,we decide that the trip would be unsafe or not possible as planned, BE has the right to cancel.  If the water or weather conditions are deemed unsafe we will cancel and reschedule.

If you, the client needs to cancel:  Failure to make payment on your reservation, or failure or refusal to submit the unmodified liability waiver provided to you, or non-participation in a reserved activity is a cancellation by you. Cancellations for kayaking are accepted 1 week prior to your scheduled departure with a full refund. A 50% refund will be given under one week and up to 48 hours of your scheduled departure time. Under 48 hours you will be charged the full price unless we are able to fill your cancelled reservation.  

Special event cancellations: Special Event cancellations will be based per event. Details are provided with each contract based on decor, food and beverage.

Fees and Penalities

Late fee: A $25 late fee will be charged for every 30 minutes that a boat is kept out passed the scheduled return time

Cleaning fee: We understand boats get dirty from normal use. If a boat is returned excessively dirty, the client will will be given an option to clean the boat or be charged a cleaning fee at the following rates: kayaks and stand up paddle boards - $10 per boat, fishing boats $25 per boat.

Lost or damaged equipment: gThe client will be charged for all damages and losses of equipment.  

Terms and Conditions

No Alcohol: We have a strict no alcohol policy while paddling on the river.  Please make sure you read our terms and conditions before deciding to paddle with us.

Paddlers must wear a life-jacket at all times.

 

 

Complete a Waiver and Release of Liability form for each participant (minors must be signed by parent or legal guardian).

 

You must leave a valid driver’s license, car keys or cellphone with us as collateral while you are using our boats.

 

Lost or damaged rental equipment will be charged to the person making the reservation.

 

Do not trespass on private lands.

 

Return rental equipment clean and free of dirt and debris.

 

All minors must be accompanied by an adult.

 

Know the local weather forecast for day and dress appropriately.

 

Keep the waterways clean by not littering.

 

Lock valuables in your cars; we are not responsible for lost, stolen or damaged property.

 

Follow local waterway restrictions for cigar and cigarette smoking.

 

Breakaway Excursions reserve the right to terminate your rental for any reason if we feel safety is being compromised. This includes but not limited to, water and weather conditions, inappropriate behavior, inappropriate dress and preparation

Phone: (440) 773-2465

©2016 Breakaway Excursions LLC